FAQ

Orders

When will my order arrive?

Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ section should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!

Can I return an item if I'm dissatisfied?

Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ section should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!

Can I change or cancel my order?

Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ section should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!

How to Use The UnWipe

What do I do after unboxing it?

We've created a set of videos to show you how to use and maintain The UnWipe. They'll give you useful information and maybe a laugh or two. But if you prefer reading to watching, here's the quick answer.

When you unbox The UnWipe wipes replacement, open the lid by gently squeezing the sides. Hold the whole thing under clean running water to wash off any road dust and fill the sponge. Turn The UnWipe sideways to drain excess water. Press the mesh gently to drain just a bit more water so the sponge isn't extra soggy. That's it. It's ready to use. (But it's still more fun watching Logan show this to you.)