Everything you
wanted to know,
but were afraid to ask.
We'll answer anything. Yes, even that.
What exactly does The UnWipe do?
The UnWipe transforms your own toilet paper – whether basic single-ply scraped from tree bark or plush triple-ply quilted by angels – into something stronger, seriously textured, and a little bit wet.
Texture cleans better. Water cleans better. Together, they clean way better. And because The UnWipe uses your own toilet paper – paper that's already designed to decompose in sewers and septic systems – there's no litter, no damage, and no flushing a synthetic wipe that never really breaks down.
Does The UnWipe ever touch my 🍑?
Oh gosh, no. You press a few fresh, clean sheets of your own toilet paper into the mesh. That transforms the paper into something stronger, textured, and a little wet. Then you use and flush the paper like normal.
The UnWipe stays clean. Your butt gets clean. The planet stays clean. Everybody wins.
What does it feel like to use?
How does "pillows of blissfulness gently but firmly caressing your skin" sound? (We neither confirm nor deny the involvement of angels.)
The paper comes out sturdy – surprisingly so for damp paper. You'll feel a light wetness that's not soggy and not abrasively dry. It's just right. The texture is visible, thick, and touchable. You'll know it's working before it ever touches you. Squeaky clean feels like pulling your clothes back on and going about your day without a further thought about your bum.
What comes in the box?
You get The UnWipe wrapped in recyclable cardboard: a colorful silicone container, plant-based cellulose sponge, patented mesh, and lid. Full instructions are included.
No batteries, no USB cable, no plastic. Just add water.
What's it made of, and is it safe?
The UnWipe is made from precision-engineered, premium silicone rubber – tough, pliable, hypoallergenic, heat-resistant, low toxicity, and it doesn't support microbial growth. The sponge is plant-based cellulose.
The outer packaging is compostable and recyclable Metsä Board, printed with water-based inks in the USA.
How long does it last? Do I have to keep buying refills?
No refills. No repeat purchases. Nothing to keep buying – ever. Just add water from your faucet every few days and use the same toilet paper you'd have used anyway.
The UnWipe is designed to last indefinitely. We've been testing the same units for more than six years and they're still going strong. Premium silicone simply doesn't degrade under normal use.
How does it compare to a bidet?
They're both better than flushable wipes, so yay for both of us!
A bidet costs more, is made from plastic, requires plumbing changes, can't go with you anywhere, and doesn't have texture to remove residue from nooks and crannies. The UnWipe has no plastic, zero plumbing, fits in your pocket or bag, cleans better because of texture, and takes about the same amount of time as wiping normally.
Many of our customers have their bidet at home, and love The UnWipe for their guest bathroom, work, gym, and travel – all the places that they go but their bidet does not.
How do I actually use it?
Wipe with dry toilet paper as you normally would. Then pop the lid off The UnWipe, scrunch a fresh hunk of paper, and press it into the mesh for about half a second. You'll see the texture and feel that it's a little damp. Wipe again, and drop the paper in the bowl like normal.
If you're unsure whether you're done, sneak a peek at the paper. When it comes up clean, you're clean. Flush when all done.
What liquid should I add?
Just add water. Plain, clean tap water is perfect – it's typically treated with chlorine or other disinfectants that help keep things hygienic. Bottled or distilled water also work great.
We've heard of people adding witch hazel, rose water, or aloe vera for therapeutic reasons. We don't test those, so we only officially recommend water. If you want to experiment, add any extras directly to the paper after pressing it into the mesh, not into The UnWipe itself.
How often do I add water?
Typically every other day, though it depends on how often you use it (and maybe the fiber in your diet!). To check: press a finger into the mesh on your way into the bathroom. If water puddles around your finger, you're good. If it feels dry, add a splash.
Adding water takes all of three seconds. Splash a bit in, then tip over and drain the excess. Push your finger into the center of the mesh to drain a bit more.
Some people add water as they head into a restroom. Some people top it off on their way out so it's ready for next time. Whatever works for you.
How do I keep it clean?
Clean The UnWipe at least once a month – similar to why you clean towels, toothbrush holders, and other bathroom regulars. The silicone is non-permeable and won't harbor bacteria on its own, but it lives in a bathroom, so good hygiene matters.
Three easy options:
- Dishwasher: Top rack, open lid and facing down, heated dry cycle. Let it cool before handling.
- Microwave: Make sure the sponge is wet. Lid open, no travel cover. One minute on high kills 99.9% of germs. Let it cool – it'll be hot.
- Vinegar: Pour white vinegar in until the sponge is saturated. Wait five minutes. Rinse thoroughly with clean water.
The key rule: only clean water goes in. Never press used paper back into The UnWipe. No double-dipping. You knew that.
How much does shipping cost, and when will it arrive?
Free shipping on all orders to the contiguous U.S. Standard delivery arrives about one week after ordering.
To check the status of an existing order, use the chatbot in the bottom-right corner of the site – it can pull up your tracking info in seconds.
What's the return policy?
Returns are accepted within 30 days of purchase for single-unit orders. (We don't restock used bathroom products, and we'd rather not landfill multiples, so multi-unit orders aren't eligible for return.)
If something's wrong or it's not working for you, reach out at the link below and we'll take care of you.